Plugin Details
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Floating Robot Chat
Side Floating Robot Customer Service Plugin - Functions and Uses
What is ###
A floating customer service plugin installed on the BeikeShop foreign trade station. Two robot buttons are fixedly displayed on the right side of the page. Overseas buyers can initiate WhatsApp inquiries or open the inquiry/customer service system with just one click.
Core functions
- ** Floating buttons throughout the entire station ** Two robot buttons are fixed at the lower right corner of all pages Adaptive on both computer and mobile devices (automatically zooming out on mobile devices) When the mouse hovers over it, there is a dynamic effect that does not cover the content of the product
- Two independent customer service channels
- **WhatsApp Button ** - Click to directly jump to WhatsApp and chat with your sales team
- **GET QUOTE button ** - Open your inquiry/customer service system Each of the two buttons has its own picture and link, and they do not affect each other
- The entire backend can be configured The button images are uploaded/replaced in the background The button links can be changed at any time without modifying the code
- Enable/Disable the entire plugin with one click
- "Multilingual support" The website displays normally in any language version All 11 language page buttons appear simultaneously
Value-added service: Multilingual customer service system
This plugin can be integrated with a multilingual customer service system (automatically identifying the buyer's language and matching the corresponding language for customer service reception). If you need this function, please contact technical support after purchase to obtain it
Usage process
The buyer browses any page of the website Two robot buttons appear in the lower right corner 3. Click on WhatsApp → Open WhatsApp chat directly 4. Click "GET QUOTE" → Open the inquiry form 5. Once you set up the pictures and links in the background, they will be valid for a long time
Value
- ** Contact at Any time ** - Buyers can find you with just one click, without having to search for contact information all over the page
- ** Boost conversion ** - Prominent customer service buttons reduce the shopping cart abandonment rate
- ** Channel Diversion ** - Ask and go quickly via WhatsApp. For detailed inquiries, go to GET QUOTE
- ** Zero maintenance ** - The image links can be modified in the background without changing the code
Simply put: This plugin places two resident customer service buttons at the lower right corner of each page, allowing overseas buyers to contact you or initiate inquiries with just one click without having to search. **